Privacy Policy

Last updated: 10-Nov-2026

1. INTRODUCTION

This Privacy Policy explains how Greystone Construction Inc. (“Greystone Construction,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit greystoneconstructioninc.com, submit a lead form, request a quote, work with us on a construction project, or otherwise interact with our business.

2. WHO WE ARE

Greystone Construction Inc. is a California-licensed general contractor (Contractors State License Board (CSLB) License No. 1134456) located at 8225 Fallbrook Ave., West Hills, CA 91304. For privacy questions, contact info@greystoneconstructioninc.com or call (323) 898-3057.

3. SCOPE OF THIS POLICY

This Policy covers personal information we collect through our website, through phone calls and text messages, through email, at in-person consultations and jobsite visits, and through our interactions with financing partners, suppliers, and subcontractors on your project. It does not cover third-party services you may interact with separately, including financing partners and social media platforms, which are governed by their own privacy policies.

4. INFORMATION WE COLLECT

Information you provide directly:

  • Lead and contact information: name, email address, phone number, project address, service area.
  • Project information: project type, scope, timeline, budget range, property details, drawings, photos, and any supporting documents you share.
  • Financing information: information you share about your financing preferences, which we may pass to a lending partner at your direction.
  • Communications: your messages to us, including email, text, voicemail, and consultation notes.
  • Payment information: billing details for deposits and progress payments under a signed contract. Card and bank data are handled by our payment processor under Payment Card Industry Data Security Standard (PCI DSS) requirements and are not stored by us.

Information collected automatically from the website:

  • Device and technical information: IP address, device type, browser, operating system, referring page.

  • Usage information: pages viewed, time on site, interactions with forms.

  • Cookies and similar technologies: see Section 13.

Information collected on the jobsite and during the project:

  • Photographs and video of the work area, structure, and completed work for quality control and portfolio use (see Section 12).

  • Signatures on contracts, change orders, and completion documents.

Information from third parties:

  • Lending partners may share your financing status (approved, denied, pending) with us for project coordination, with your consent.

  • Suppliers may share delivery confirmations tied to the project address.

5. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Respond to inquiries, send estimates, and schedule consultations.
  • Prepare, sign, and perform construction contracts.
  • Coordinate with subcontractors, suppliers, inspectors, and financing partners.
  • Manage billing, deposits, progress payments, and lien compliance.
  • Send project updates, schedule changes, and completion notices.
  • Provide warranty service and post-completion follow-up.
  • Document completed work for our portfolio, subject to the restrictions in Section 12.
  • Operate, secure, and improve our website.
  • Comply with California contractor licensing, tax, lien, and other legal obligations.

6. LEGAL BASES FOR PROCESSING (GDPR / UK GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, we process personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR on the following legal bases: performance of a contract (to deliver the services you requested), consent (for marketing communications and portfolio photos identifying you), legitimate interests (service security, project documentation, and business operations), and legal obligations (tax, licensing, and lien compliance).

7. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share limited information only in these cases:

Project delivery: Licensed subcontractors (electrical, plumbing, HVAC, roofing, concrete, framing, finish carpentry, and similar) who perform work on your project; suppliers and material vendors who deliver to your site; permit offices, inspectors, and other government authorities as required for permits and inspections.

Business operations: Service providers for accounting, legal, insurance, bonding, information technology, website hosting, analytics, email, and customer communications; financing partners you ask us to connect you with (see Section 8); our insurance carrier when a claim is made.

Legal requirements: When required by law, legal process, court order, or government request; to protect the rights, property, and safety of Greystone Construction, our clients, workers, or others; to enforce our contracts and resolve disputes.

Business transfers: In connection with a merger, acquisition, financing, or sale of assets, information may transfer to the successor entity.

Marketing: Project photos and limited descriptions, as described in Section 12, used on our website, social media, and marketing materials.

8. FINANCING PARTNERS

If you ask us to help you explore project financing, we may share your name, contact information, project address, estimated project cost, and other relevant details with our independent third-party lending partners. Each lender processes your information under its own privacy policy and lending terms. Loan approval, rates, terms, and conditions are set solely by the lender. Greystone Construction is not a lender and does not receive referral compensation that affects your rate or approval decision. You may decline the financing introduction at any time.

9. SUBCONTRACTORS AND SERVICE PROVIDERS

We require our subcontractors, suppliers, and service providers to use personal information only as needed to perform the service they are engaged for and to protect it with reasonable safeguards. We remain responsible to you for the overall handling of information during your project.

10. MARKETING COMMUNICATIONS

With your consent or as part of a transactional relationship, we may send you emails, text messages, phone calls, and direct mail about our services, upcoming promotions, project updates, and industry information. You can opt out of marketing communications at any time by replying STOP to text messages, using the unsubscribe link in emails, or contacting us. Transactional communications about an active project will continue regardless of marketing preferences.

11. SMS / TEXT MESSAGING AND TCPA CONSENT

By providing your mobile phone number to Greystone Construction Inc., you consent to receive SMS text messages for appointment reminders, project updates, estimate follow-ups, and, if separately opted in, marketing. Consent to receive marketing text messages is handled under the Telephone Consumer Protection Act (TCPA, 47 U.S.C. Section 227) and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of marketing texts. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

12. PHOTOGRAPHS AND PORTFOLIO USE

We photograph construction progress and completed work for quality control, training, and marketing purposes. Portfolio photographs show the structure, materials, and workmanship. We do not publish the client’s name or exact street address without separate written consent. If you ask us in writing not to photograph your project or not to use your project in marketing, we will honor that request before work begins.

13. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies for essential site functions (keeping sessions active, remembering form input), for analytics (understanding how visitors use the site), and for basic marketing attribution. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

14. THIRD-PARTY LINKS AND SOCIAL MEDIA

Our website links to third-party sites, including our Facebook, Instagram, and TikTok profiles, our financing partners, and our supplier partners. We do not control those sites. Their privacy policies, not this one, govern your interactions with them.

15. ADVERTISING

We do not sell or share personal information for cross-context behavioral advertising. We may run advertising on social media platforms targeted by general demographic and geographic criteria (for example, Southern California homeowners interested in home improvement), but we do not upload lead lists of identifiable visitors for ad targeting without separate consent.

16. DATA RETENTION

We retain personal information for as long as we provide services to you and for a reasonable period after the project ends to meet legal, tax, lien, warranty, insurance, and recordkeeping obligations. California contractor recordkeeping and lien law require retention of project records for multiple years. When retention is no longer required, we delete or de-identify the information.

17. YOUR RIGHTS AND CHOICES

Depending on your state or country of residence, you may have the right to: request access to the personal information we hold about you; correct inaccurate information; request deletion of your information; restrict or object to certain processing; receive your information in a portable format; and withdraw consent for processing based on consent. To exercise these rights, contact info@greystoneconstructioninc.com. We may need to verify your identity before responding.

18. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

California residents have the right to know what personal information we collect, use, disclose, and share; the right to delete personal information; the right to correct inaccurate information; the right to opt out of the sale or sharing of personal information (we do not sell personal information and do not share for cross-context behavioral advertising); and the right to limit the use of sensitive personal information. We do not discriminate against you for exercising these rights. Submit requests to info@greystoneconstructioninc.com or call (323) 898-3057. You may designate an authorized agent to submit requests on your behalf.

19. CALIFORNIA SHINE THE LIGHT ACT

Under the California Shine the Light law (California Civil Code Section 1798.83), California residents who have an established business relationship with us may request, once per calendar year, information about our disclosures of certain categories of personal information to third parties for those third parties’ direct marketing purposes. To make such a request, email info@greystoneconstructioninc.com with the subject line “Shine the Light Request” and your mailing address.

20. CCPA CATEGORIES OF INFORMATION COLLECTED

Under California law, we categorize the personal information we have collected in the past twelve (12) months as follows:

  • Identifiers: name, email address, phone number, mailing address, project address, IP address.
  • Commercial information: inquiry type, estimate requests, contract records, payment status.
  • Internet or network activity: website browsing data, form interactions.
  • Geolocation data: approximate device location based on IP address, project location.
  • Professional information: your relationship to the property (owner, investor, developer, tenant with owner authorization).
  • Visual information: photographs of your project and work area for the purposes described in Section 12.
  • Inferences: service interest, project readiness, and preferred communication channel.

We do not collect biometric information, education records, precise geolocation from your device, or sensitive personal information categories such as race, religion, or union membership.

21. STATE PRIVACY RIGHTS (BEYOND CALIFORNIA)

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, New Jersey, New Hampshire, Nebraska, Maryland, Minnesota, and other states with comprehensive privacy laws have rights similar to those described in Section 17. Depending on your state, you may also have the right to appeal our response to a privacy request. To exercise your rights or appeal, contact info@greystoneconstructioninc.com.

22. EUROPEAN PRIVACY RIGHTS (GDPR / UK GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have the rights described in Section 17 under the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR, including the right to data portability, the right to object to processing, and the right to lodge a complaint with your local data protection authority.

23. CALOPPA COMPLIANCE (CALIFORNIA)

As a California-based business, we comply with the California Online Privacy Protection Act (CalOPPA). This Policy describes the categories of personal information collected through our website, the categories of third parties with whom we share information, the process by which users may review and request changes to their information, how we notify users of material changes, and our response to Do Not Track browser signals (see Section 25).

24. CHILDREN’S PRIVACY

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of eighteen (18). Construction contracts require legal capacity to contract. If we learn we have collected personal information from a minor, we will delete it promptly.

25. DO NOT TRACK SIGNALS

Our website does not currently respond to “Do Not Track” (DNT) browser signals. As stated in Section 15, we do not use personal information for cross-context behavioral advertising, and we do not sell personal information.

26. INTERNATIONAL DATA TRANSFERS

Greystone Construction Inc. operates primarily in the United States. If you access our website or services from outside the United States, your information will be transferred to, stored, and processed in the United States. Where required, we rely on recognized transfer mechanisms, including standard contractual clauses, to protect your information.

27. SECURITY

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption of data in transit for the website, access controls, secure storage of signed contracts, and routine review of our security practices. No method of transmission or storage is one hundred percent secure, so we cannot guarantee absolute security. Report suspected security issues to info@greystoneconstructioninc.com.

28. CHANGES TO THIS POLICY

We may update this Policy from time to time. Material changes will be posted on the website or communicated by email at least seven (7) days before taking effect. The “Last updated” date at the top reflects the most recent revision.

29. HOW TO CONTACT US

For privacy questions, requests, or complaints:
Greystone Construction Inc.
8225 Fallbrook Ave., West Hills, CA 91304
Phone: (323) 898-3057
General inquiries: info@greystoneconstructioninc.com
CSLB License No. 1134456