Terms & Conditions

Last updated: 10-Nov-2026

1. AGREEMENT TO TERMS

These Terms and Conditions (“Terms”) govern your access to and use of the website at greystoneconstructioninc.com and any related services provided by Greystone Construction Inc. (“Greystone Construction,” “we,” “us,” or “our”). By accessing or using the website, submitting a lead form, requesting a quote, or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the website or request our services.

2. ABOUT GREYSTONE CONSTRUCTION

Greystone Construction Inc. is a California-licensed general contractor based at 8225 Fallbrook Ave., West Hills, CA 91304. Contractors State License Board (CSLB) License No. 1134456. As a California-licensed contractor, we maintain the contractor bond required under California Business and Professions Code Section 7071.6, and we maintain workers’ compensation insurance required under California Labor Code Section 3700. We specialize in residential construction, including new home construction, home additions, accessory dwelling units (ADUs), garage conversions, bathroom and kitchen remodels, and whole-home renovations. We also perform selected commercial and development work. Our primary service area is Southern California.

3. SCOPE OF SERVICES AND SEPARATE AGREEMENT

These Terms govern your use of the website and preliminary interactions such as inquiries, consultations, and non-binding estimates. Any construction services we perform for you are governed by a separate written Home Improvement Contract or Construction Services Agreement that we will provide before work begins. In the event of a conflict between these Terms and that signed contract, the signed contract controls for the services it covers.

4. WEBSITE USE AND ACCOUNT

You may browse the website, submit lead forms, request estimates, and view our portfolio without creating an account. You agree to provide accurate information in any form or communication, to use the website only for lawful purposes, and to refrain from any activity that interferes with site security, availability, or other users.

5. ESTIMATES, PROPOSALS, AND QUOTES

Estimates and preliminary quotes shared through the website, phone, email, or in-person consultations are non-binding until reduced to a signed written contract. Prices quoted during an initial consultation reflect our best assessment based on information available at the time and may change after a site visit, structural assessment, permitting review, or scope revision.

6. CONTRACTS AND CALIFORNIA HOME IMPROVEMENT LAW

For home improvement work on residential property, we comply with California Business and Professions Code Section 7159 and provide a written Home Improvement Contract containing all required disclosures, including the contract price, a description of the work, a schedule of payments, start and completion dates, change order procedures, and the notice of the buyer’s right to cancel. As required by California Business and Professions Code Section 7030.5, our CSLB license number appears on our advertising, contracts, and vehicle signage. By California law, deposits on home improvement contracts are limited to the lesser of one thousand dollars ($1,000) or ten percent (10%) of the contract price, whichever is less.

7. RIGHT TO CANCEL

For home improvement contracts signed by a residential homeowner at the owner’s residence, California law gives the owner the right to cancel the contract, without penalty or obligation, by midnight of the third business day after signing. The signed contract includes the Notice of Cancellation form required by California law. Buyers who are senior citizens (age 65 or older) have an extended cancellation right of five (5) business days under California Business and Professions Code Section 7159.5. Buyers of home solicitation contracts for repair or restoration of residential property damaged by a disaster have an extended cancellation right of seven (7) business days under California Business and Professions Code Section 7159 and California Civil Code Section 1689.14.

8. CHANGE ORDERS

Any change to the scope, materials, timeline, or price of the work must be documented in a written change order signed by both parties before the additional work begins. Verbal change requests are not binding until they are written, priced, and signed. Change orders may affect the total price, the completion date, and the payment schedule.

9. PERMITS, INSPECTIONS, AND CODE COMPLIANCE

We will identify required building permits, pull them through the appropriate local Authority Having Jurisdiction, and coordinate the required inspections. Permit fees, plan check fees, utility connection fees, and similar governmental charges are passed through to the client unless the signed contract states otherwise. All work is performed to meet or exceed the California Building Code and applicable local amendments.

10. MATERIALS AND SUBSTITUTIONS

Material selections made during contract signing are honored to the extent they remain available. If a specified material becomes unavailable or price-prohibitive during construction, we will propose a comparable substitution with equivalent quality, performance, and warranty, documented through a written change order where the substitution affects price or finish.

11. SUBCONTRACTORS AND TRADES

We perform work directly through our employees and through qualified, licensed subcontractors for specialty trades, including but not limited to electrical, plumbing, HVAC, roofing, concrete, and finish carpentry. All subcontractors we engage carry their own required California licensing and insurance. We remain responsible to the client for the overall project.

12. PROJECT TIMELINE AND DELAYS

Projected start and completion dates stated in a contract or estimate are good-faith targets. Actual timelines may be affected by weather, permit review, inspection scheduling, materials availability, client decisions, change orders, hidden site conditions, labor availability, utility coordination, and other causes outside our reasonable control. We will communicate significant schedule changes in writing.

13. SITE ACCESS, SAFETY, AND OCCUPIED RESIDENCES

The client agrees to provide reasonable, timely access to the jobsite, utilities needed for construction, and a safe area for materials and equipment. For occupied residences during remodels, we work with the client on a written site-protection and dust-control plan. Our crews follow California Occupational Safety and Health Administration (Cal/OSHA) requirements. Clients and non-crew visitors should not enter active work areas without authorization.

14. WORKMANSHIP WARRANTY

We provide a limited one-year warranty on workmanship from the date of substantial completion, in addition to any manufacturer warranties on installed materials, appliances, and fixtures, which are passed through to the client. Warranty exclusions include damage from misuse, normal wear, settling, client-supplied materials, work performed by others, acts of God, and modifications made after our work is completed. California’s statutory warranty under the Right to Repair Act (Senate Bill 800, codified at California Civil Code Section 896 and following) for new residential construction applies where required by law.

15. MECHANICS LIEN NOTICE AND PRELIMINARY NOTICE

California Civil Code Part 6, Title 2 (Works of Improvement) governs construction payment and lien rights. A general contractor, subcontractor, or material supplier who has not been paid for labor, services, or materials furnished to a construction project may file a mechanics lien against the property under the private-works mechanics lien provisions at California Civil Code Sections 8400 through 8494. California law also requires persons furnishing labor, services, materials, or equipment on a private work of improvement to serve a Preliminary Notice (commonly referred to as the twenty (20) day preliminary notice) under California Civil Code Sections 8200 through 8216 in order to preserve lien rights. We provide the Mechanics Lien Warning required by California Business and Professions Code Section 7159 in the Home Improvement Contract so property owners understand these rights and the related preliminary notice process.

16. INSURANCE AND BOND

Greystone Construction Inc. maintains general liability insurance, workers’ compensation insurance as required under California Labor Code Section 3700, and the contractor bond required under California Business and Professions Code Section 7071.6 for licensed contractors. A certificate of insurance and bond information are available on request through info@greystoneconstructioninc.com. Clients should maintain homeowners or property insurance covering the structure and its contents during construction.

17. FINANCING PARTNERS AND THIRD-PARTY LENDERS

We may introduce clients to independent third-party lending partners who offer home improvement financing. Any financing agreement is solely between the client and the lender. Loan approval, terms, interest rates, fees, and conditions are set by the lender. Greystone Construction Inc. is not a lender, does not extend credit, and is not a party to any loan agreement arranged with a financing partner. We do not guarantee approval or any specific loan term.

18. PHOTOGRAPHS AND MARKETING USE

We routinely photograph our projects during construction and after completion for quality control, portfolio, and marketing purposes, including website, social media (Facebook, Instagram, TikTok), and print materials. Photography captures the structure, materials, and workmanship. Photos avoid identifying the client’s name or exact address unless the client provides separate written consent. If you do not want your project photographed, notify us in writing before work begins.

19. ELECTRONIC COMMUNICATIONS AND SMS CONSENT

By submitting a lead form, providing your phone number, or contacting us, you consent to receive communications from Greystone Construction Inc. electronically, including by email, phone call, SMS text message, and other electronic means. Consent to receive marketing text messages complies with the Telephone Consumer Protection Act (TCPA, 47 U.S.C. Section 227) and is not a condition of purchase. Message frequency varies. Message and data rates may apply to SMS. You may opt out of marketing communications at any time by replying STOP to texts, replying HELP for help, using the unsubscribe link in emails, or contacting us. Transactional communications related to an active project are required for project coordination.

20. PAYMENT PROCESSING

We accept payments by check, wire transfer, ACH, and, where available, credit card through a third-party payment processor. Card and bank data are handled by the payment processor under its Payment Card Industry Data Security Standard (PCI DSS) obligations and are not stored by Greystone Construction Inc.

21. WEBSITE CONTENT AND INTELLECTUAL PROPERTY

The website, including text, photographs, project renderings, graphics, logos, and layout, is owned by Greystone Construction Inc. or its licensors and is protected by United States copyright, trademark, and other intellectual property laws. You may view, download, and print website content for personal, non-commercial use only. Commercial reuse, scraping, framing, or redistribution of website content requires our prior written consent.

22. DMCA AND COPYRIGHT COMPLAINTS

If you believe content on our website infringes a copyright you own or control, send a notice containing the elements required by the Digital Millennium Copyright Act (17 U.S.C. Section 512) to our designated agent at info@greystoneconstructioninc.com. A valid notice must include: (a) identification of the copyrighted work; (b) identification of the material claimed to infringe and its location; (c) your contact information; (d) a statement of good-faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the owner; and (f) your physical or electronic signature.

23. USER SUBMISSIONS AND FEEDBACK

You may submit project inquiries, photos, plans, drawings, measurements, reviews, or other content through the website, email, or in-person meetings (“User Content”). You represent that you own or have the right to submit the User Content. You grant Greystone Construction Inc. a non-exclusive, worldwide, royalty-free license to use the User Content for the purpose of evaluating, pricing, and performing work for you. We may use anonymized feedback and testimonials in marketing, with attribution only where you provide written consent.

24. PROHIBITED USES OF THE WEBSITE

You agree not to:

  • Use the website to post defamatory, harassing, or unlawful content.
  • Attempt to breach security or interfere with site availability.
  • Use automated tools to scrape, harvest, or mass-copy website content.
  • Submit false or misleading project information to obtain estimates you do not intend to pursue.
  • Impersonate any person.
  • Use the website in violation of any applicable law.

25. THIRD-PARTY LINKS

The website may contain links to third-party websites, including financing partners, suppliers, social media platforms, and industry resources. We do not control and are not responsible for the content, policies, or practices of any third-party site. Clicking a third-party link takes you to that third party under its own terms and privacy policy.

26. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL PRELIMINARY ESTIMATES, PRICING INDICATIONS, TIMELINES, AND PROJECT INFORMATION ON THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ANY STATEMENTS REGARDING COMPLETION TIMES, PRICING, OR PROJECT OUTCOMES ON THE WEBSITE ARE REPRESENTATIVE AND DO NOT CONSTITUTE A GUARANTEE OR BINDING OFFER. BINDING COMMITMENTS ARE MADE ONLY IN A SIGNED WRITTEN CONTRACT.

27. LIMITATION OF LIABILITY FOR WEBSITE USE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREYSTONE CONSTRUCTION INC. AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING LOST DATA, LOST PROFITS, OR MISSED OPPORTUNITIES. OUR TOTAL CUMULATIVE LIABILITY FOR WEBSITE USE CLAIMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS CLAUSE DOES NOT LIMIT OR AFFECT ANY LIABILITY, WARRANTY, OR REMEDY THAT APPLIES UNDER A SIGNED CONSTRUCTION CONTRACT OR UNDER CALIFORNIA LAW GOVERNING CONSTRUCTION WORK.

28. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Greystone Construction Inc. from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from your misuse of the website, your User Content, your violation of these Terms, or your violation of any law or third-party right in connection with your use of the website.

29. FORCE MAJEURE

Neither party will be liable for any delay or failure to perform website obligations (other than payment obligations) caused by events outside its reasonable control, including acts of God, fire, flood, earthquake, pandemic, labor dispute, government action, utility outage, cyberattack, or failure of third-party service providers.

30. DISPUTE RESOLUTION

Any dispute arising from your use of the website will first be addressed through good-faith negotiation. If negotiation fails, the dispute will be resolved by binding individual arbitration in Los Angeles County, California, under the rules of the American Arbitration Association, except that either party may bring an individual claim in small claims court. This arbitration clause applies to website-related disputes only. Disputes arising from signed construction contracts are governed by the dispute resolution clause in that contract.

31. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. The parties consent to the exclusive personal jurisdiction of the state and federal courts located in Los Angeles County, California, for any matter not subject to arbitration.

32. ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.

33. CHANGES TO THESE TERMS

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes affecting your rights will be notified on the website or by email at least seven (7) days before taking effect. Continued use of the website after changes take effect constitutes acceptance.

34. SEVERABILITY

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

35. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any signed construction contract, constitute the entire agreement between you and Greystone Construction Inc. with respect to the subject matter addressed.

36. CONTACT

Questions about these Terms?

Greystone Construction Inc.
8225 Fallbrook Ave., West Hills, CA 91304
Phone: (323) 898-3057
Email: info@greystoneconstructioninc.com
General inquiries: info@greystoneconstructioninc.com
CSLB License No. 1134456